About PhotoFax

PhotoFax is the leading provider of surveillance and investigative services for Workers Compensation, Liability, and Long Term Disability claims.

A close-up of a camera lens reflecting a person in camo. Reflecting Photofax commitment in their work.

Our Story

One van. One vision.

1988

PhotoFax was founded by our President and CEO, Karen DeBoer, in Elgin, IL.

1988

PhotoFax delivered its first “score”, requiring a 640 mile tail of a subject from Elgin, IL to Table Rock, AR.

1990

The first surveillance van, otherwise known as “Old Brown”, was purchased.

1993

The infamous “camo-man” picture was taken of one of PhotoFax’s first investigators, Jeff Elkins, and later incorporated into the logo for years to come.

1998

PhotoFax broke ground on it’s new headquarters in Hampshire, IL.

2008

Crossed the threshold of more than 50 W-2 investigators solidifying PhotoFax as a national surveillance provider.

2011

PhotoFax’s first unmanned surveillance vehicle was constructed using a pick-up with an attached camper.

PhotoFax was founded by our President and CEO, Karen DeBoer, in Elgin, IL.

PhotoFax delivered its first “score”, requiring a 640 mile tail of a subject from Elgin, IL to Table Rock, AR.

The first surveillance van, otherwise known as “Old Brown”, was purchased.

The infamous “camo-man” picture was taken of one of PhotoFax’s first investigators, Jeff Elkins, and later incorporated into the logo for years to come.

PhotoFax broke ground on it’s new headquarters in Hampshire, IL.

Crossed the threshold of more than 50 W-2 investigators solidifying PhotoFax as a national surveillance provider.

PhotoFax’s first unmanned surveillance vehicle was constructed using a pick-up with an attached camper.

Who We Are

The customer-focus of a boutique firm. The scale of a nationwide behemoth.

At PhotoFax, we converge the coverage, speed and scale of national firms with the attentive customer service of local shops for a universally better way to conduct private investigations. For decades, we’ve been frontrunners in top-tier techniques and technologies.

Our People

Your expert lens in investigation

With over 35 years of experience, the PhotoFax team knows, better than anyone, how to collect the right information to ensure the strongest case.

We’re invested in your case.

PhotoFax has been results-driven since day one. See for yourself.